Nine completed boxes can describe a business clearly. They cannot prove that customers want to buy its service.
Consider a hypothetical computer maintenance service for local offices. Who books it and what problem is urgent?
A promise such as faster repairs sounds appealing. Define what faster means and whether customers value that outcome.
Travel time, tools, scheduling and follow-up all affect the service price. They need to fit the model.
Try direct conversations and a narrow pilot before spending heavily on advertising. Measure real inquiries, not praise.
Customers, channels, activities, resources and pricing must work together. Check where the assumptions conflict.
Interview buyers, offer a small pilot and compare costs with results. The full guide walks through all nine blocks.
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